Questions answered
Hotel Shubham Grand FAQs
Find answers about rooms, direct booking, The Silken Hall banquet, corporate events, The Divine Bite Cafe, Ozen Bar, location, GST invoice support and guest services.
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Where is Hotel Shubham Grand located?
Hotel Shubham Grand is in Patia, Bhubaneswar, near Infocity and DLF Cyber City, and convenient for KIIT University and LV Prasad Eye Institute.
Can I book rooms directly with the hotel?
Yes. You can check availability and book directly on this website, or call the reservations team. Rate inclusions, taxes and cancellation terms are shown before you confirm.
Does the hotel have a banquet hall?
Yes. The Silken Hall accommodates up to 300 seated guests and 500 floating guests, with a minimum of 50 guests for weddings and social events. The Olympia Hall is the corporate event venue, with a separate maximum capacity of 150 guests; its seating arrangements must be confirmed for your event.
Does the hotel have a restaurant and a bar?
Yes. The Divine Bite Cafe is a 60-seater cafe and restaurant open daily from 8:00 AM to 11:00 PM. Ozen Bar & Kitchen is a 60-seater bar open daily from 12:00 PM to 11:30 PM. Both welcome hotel guests and local customers.
How many rooms does Hotel Shubham Grand have?
Twenty-nine rooms across five categories: 16 Deluxe Rooms, 5 Deluxe Twin Rooms, 3 Super Deluxe Rooms, 3 Suite Rooms and 2 Triple Suites. The Deluxe is the most available, so it is usually the easiest to book at short notice.
Which room at Hotel Shubham Grand sleeps four people?
The Triple Suite is the only room that sleeps four. At 500 square feet it is our largest, with a king bed and a single bed in a separate living arrangement. There are only two of them, so it is worth asking early if you are a family of four.
What is the difference between a Deluxe and a Super Deluxe room?
The Super Deluxe is 350 square feet against the Deluxe at 220, and it is the first category with a sofa and dining table, so it works as a place to sit and eat rather than only to sleep. It also adds a mini fridge and a bed mat.
What room categories are available?
Four categories: Deluxe Room, Deluxe Twin Room, Super Deluxe Room and Suite Room. Each suits a different kind of stay, from short business visits to family and longer stays.
Which room should I choose?
Deluxe Room suits solo business travellers, couples and one- or two-night stays. Deluxe Twin suits colleagues, friends travelling together and parent-child visits. Super Deluxe suits longer business visits and guests wanting more space. The Suite Room suits families, senior corporate travellers and longer stays.
Are taxes and breakfast included in the rate?
Rate inclusions, breakfast eligibility, applicable taxes and cancellation terms are displayed before you confirm a booking. If anything is unclear, call reservations before booking.
Can I book several rooms for a family or a group?
Yes. For multiple rooms — wedding guests, family functions, corporate delegates, speakers or organisers — request room block assistance and the team will check availability and suggest suitable categories.
What is the capacity of The Silken Hall?
The Silken Hall accommodates up to 300 seated guests and 500 floating guests. A minimum of 50 guests applies to weddings and social events. Confirm the table, stage and circulation arrangements for your event. Corporate events are offered at The Olympia Hall, with a separate maximum of 150 guests.
What is the minimum guest count for a Silken Hall wedding or social event?
The minimum is 50 guests for weddings and social events at The Silken Hall. This venue minimum does not change the guest count included in a specific package, its price or its additional-guest charges. Check the package terms separately.
What food packages are available for banquets?
Vegetarian Gold and Platinum menus and non-vegetarian Silver, Gold and Platinum menus are available. Gold vegetarian and non-vegetarian selections are included in the Wedding Complete Package. Standalone menu prices, guest-count basis, taxes and service scope are agreed in your written quotation.
What facilities are provided with the hall?
The Silken Hall has wheelchair access, a lift and toilets at the banquet and reception areas. Complimentary parking is available for up to 100 cars; valet service is not available. Stage, sound and decoration requirements and their charges are confirmed for your booking.
Can guests stay at the hotel during our event?
Yes. Guest rooms can be reserved at the same property for outstation relatives, senior guests, VIP guests, speakers, delegates and organisers. Request a room block and the team will prepare a proposal.
What kinds of celebrations can be held at The Silken Hall?
Weddings, receptions, engagements, mehendi, sangeet, birthdays, anniversaries, family gatherings and other social celebrations.
How is a wedding quotation calculated?
The final quotation depends on the date, guest count, selected menu package, decor requirements and how many guest rooms you need. Share those details and the events team will prepare a customised quote.
Do you help with decoration and stage setup?
Decoration support, stage and sound are available subject to your event requirements and confirmation by the events team.
Where is The Olympia Hall?
The Olympia Hall is at Hotel Shubham Grand, G/7, Chandaka Industrial Estate, Patia, Bhubaneswar, Odisha 751024. Use the hotel directions and confirm the entrance for your event.
What is the maximum capacity?
The Olympia Hall offers two separate, independently bookable halls: a 40-seat hall and a 150-seat hall. Both can host events at the same time. The 150-seat hall supports theatre: 150; banquet: 150; classroom: 150; U-shape: 100. Minimum billable guests: 40. Confirm the table, stage and circulation arrangements for your event.
What is the included guest count or minimum billing?
Minimum billable guests: 40. Hall hire is a fixed charge for the selected space and 4-hour or 8-hour slot, not a food rate multiplied by 40. Food, extra guests and other services are separate.
Does the starting price cover the full event?
No. The displayed hall-hire subtotal covers the chosen space and slot, its GST and any selected sound or AV hire. Food, decoration, photography, guest rooms, additional guests and overtime are excluded. Hall hire includes chairs, tables and setup for the booked capacity; AC; lighting and electricity; Wi-Fi; power backup; stage or podium; linen; drinking water; housekeeping; and event staff. An exclusive changing room and parking for up to 100 cars are complimentary; valet is not available. Food, sound hire, AV hire, decoration, photography and guest rooms are separate. Additional setup/dismantling access is provided as agreed for the event setup; the access times are confirmed in the booking scope and do not change the booked 4-hour or 8-hour event duration.
What is included?
Hall hire includes chairs, tables and setup for the booked capacity; AC; lighting and electricity; Wi-Fi; power backup; stage or podium; linen; drinking water; housekeeping; and event staff. An exclusive changing room and parking for up to 100 cars are complimentary; valet is not available. Food, sound hire, AV hire, decoration, photography and guest rooms are separate. Additional setup/dismantling access is provided as agreed for the event setup; the access times are confirmed in the booking scope and do not change the booked 4-hour or 8-hour event duration.
How long is the booking and what if we run late?
Half day: 4 hours. Full day: 8 hours. Choose the 40-seat space or separate 150-seat hall. A 30-minute grace period is available. Further extension requires hotel approval on the day, subject to availability, at the standard 4-hour or 8-hour hall rate. Extra guests may be accommodated up to 10% of the guaranteed guest count, without exceeding the selected space capacity. Additional-guest charges are INR 100 per person plus 18% GST for a half day and INR 200 per person plus 18% GST for a full day, for either space. Confirm the guaranteed count in your booking; these are extra-guest charges, not an alternative way to calculate base hall hire.
What are the deposit and payment terms?
Online Olympia bookings require full payment of the selected hall hire and any selected sound/AV hire, including GST. Online payment is available only after the gateway is activated and an available slot is displayed. A venue visit or enquiry requires no online payment. For offline bookings, the deposit, subsequent payments and due dates are agreed in the written booking terms; no universal industry payment schedule is assumed.
Can we cancel, receive a refund or move the date?
Cancellation charges are 20% of the final event billing, with 18% GST on the cancellation deduction. No refund is available for cancellation within 30 days of the event. The itemised booking terms show the applicable amounts before payment. Rescheduling is allowed once, without a rescheduling fee, within the same calendar month and subject to availability. Hall rentals are set on a monthly basis. Any change in the booked services or applicable rate must be agreed before changing the booking.
Can we bring outside caterers or decorators?
Outside catering requires hotel approval. Outside decorators are not permitted. Any catering, kitchen or vendor access charges must be agreed before appointing vendors.
What about cake, dietary needs and children's meals?
Special-occasion cakes and online food deliveries are allowed. Children's meals can be arranged on request. Confirm dietary needs and meal-service arrangements before booking.
Is parking or valet included?
Complimentary parking for up to 100 cars. Valet is not available. Confirm shared parking and arrival arrangements for your event.
Is the hall accessible for every guest?
Wheelchair access and lift available. Toilets are available in guest rooms, banquet and reception areas.
Can we arrange guest rooms or changing rooms?
An exclusive changing room is complimentary for the booked event. Deluxe, Deluxe Twin, Super Deluxe, Suite and Triple Suite guest rooms are available separately, subject to availability. Room prices are dynamic and change daily with demand and stay dates. Check current hotel room rates; accommodation is excluded from the hall-hire calculator.
What are the music, alcohol and ritual rules?
Music and DJ are allowed, subject to approved event arrangements and sound timings. Alcohol consumption is subject to applicable law, licensing and government guidelines; alcohol is not included in hall hire.
Does sending an enquiry reserve a date?
No. An enquiry or venue-visit request records your interest without reserving a date or taking payment. A separate online booking, when enabled, holds an available slot and confirms it only after the full payment has been verified.
Are the 40-seat and 150-seat Olympia halls separate?
Yes. They are two separate halls and can be booked independently at the same time, subject to each hall's availability. A booking reserves the selected hall, not both. Shared hotel facilities and event arrangements should be coordinated with the team.
Can delegates order food from The Divine Bite?
Food is optional and ordered separately from the in-house The Divine Bite Cafe. Menu prices exclude 5% GST. Groups can be served in the hall or cafe, and advance ordering is supported so the agreed items can be prepared for your event. Agree items, quantities and service timing when ordering. The a-la-carte menu is not an included buffet or a per-delegate package.
What are the hall-hire prices including GST?
40-seat Olympia / 4 hours: INR 4,000.00 plus 18% GST (INR 4,720.00 including GST). 40-seat Olympia / 8 hours: INR 8,000.00 plus 18% GST (INR 9,440.00 including GST). 150-seat Olympia / 4 hours: INR 10,000.00 plus 18% GST (INR 11,800.00 including GST). 150-seat Olympia / 8 hours: INR 20,000.00 plus 18% GST (INR 23,600.00 including GST). These are hall-only rates, not full event packages. Valid until 2027-03-31, subject to date and slot eligibility.
Does the 150-person maximum apply to classroom or U-shape seating?
The 150-seat Olympia hall seats up to 150 in theatre, banquet or classroom layouts, and up to 100 in U-shape. The smaller space has a capacity of 40.
Are projector, microphones, Wi-Fi and technical support included?
Hall hire includes chairs, tables and setup for the booked capacity; AC; lighting and electricity; Wi-Fi; power backup; stage or podium; linen; drinking water; housekeeping; and event staff. An exclusive changing room and parking for up to 100 cars are complimentary; valet is not available. Food, sound hire, AV hire, decoration, photography and guest rooms are separate. Additional setup/dismantling access is provided as agreed for the event setup; the access times are confirmed in the booking scope and do not change the booked 4-hour or 8-hour event duration.
How does a room block work?
Share your event date, stay dates, approximate room count and guest type. The team checks availability and suggests suitable room categories, then sends a proposal.
Can a room block be cancelled or reduced?
Room blocks are subject to availability, deposit terms, cancellation rules and release dates. The exact terms are confirmed in your proposal before anything is committed.
Do you offer arrangements for companies with frequent travel?
Eligible companies may request accommodation arrangements for frequent travel, project teams, consultants, speakers and visiting management. Submit your company details and expected room nights and the team will verify and respond.
How far is Hotel Shubham Grand from DLF Cyber City and Infocity?
DLF Cyber City is 600 metres away, under ten minutes on foot. Infocity is 1.3 kilometres, an 18-minute walk or a few minutes by auto. Both are comfortable for a morning meeting without needing a car.
Is GST invoice support available for company bookings?
Yes. Mention your GST requirement when submitting the corporate accommodation request so it is set up correctly from the first booking.
Is Hotel Shubham Grand convenient for KIIT University?
Yes. The hotel is in Patia and is convenient for parents and visitors travelling for admissions, examinations, convocation, interviews and official work.
Which room is best for a family visiting KIIT?
Deluxe Twin Room suits shared stays, Super Deluxe Room adds more comfort, and the Suite Room suits families and longer visits.
Is food available at the hotel?
Yes. The Divine Bite Cafe serves breakfast, beverages, family meals and dinner daily from 8:00 AM to 11:00 PM, so you do not need to travel out for meals.
Is the hotel convenient for visits to LV Prasad Eye Institute?
Hotel Shubham Grand is located in Patia and offers comfortable accommodation for guests visiting the nearby area or accompanying family members.
Can you help with specific arrival or dietary requirements?
Guests with specific accessibility, dietary or arrival requirements should contact the hotel before booking so support can be confirmed in advance.
Are longer stays possible?
Yes. Room options are available for both short and longer stays. Share your dates with reservations and the team will suggest suitable categories.
Do you accommodate stays of several nights?
Yes. Room options are suitable for longer stays for work, family visits, nearby appointments and event arrangements. Share your dates and guest details to check suitable options.
Who typically books an extended stay here?
Corporate assignments, frequent business travellers, KIIT family visits, guests needing several nights nearby, wedding families and event organisers.
Is The Divine Bite a hotel-owned cafe brand?
The Divine Bite is a cafe brand of Work Funn More. Its Infocity outlet is located on the ground floor of Hotel Shubham Grand. The hotel is the location, not the parent brand of the cafe.
Are cafe meals included with my hotel room?
Inclusions depend on the room plan you book. Confirm breakfast and other meal inclusions with hotel reservations; a cafe table request does not change your room package.
Does submitting a table request confirm my reservation?
No. The cafe team must confirm availability and your arrangement. For a same-day visit, call the cafe before travelling.
What are The Divine Bite Cafe timings?
The cafe is open daily from 8:00 AM to 11:00 PM.
Can non-residents visit the cafe?
Yes. The Divine Bite Cafe welcomes both hotel guests and local customers.
How many people does the cafe seat?
The Divine Bite Cafe is a 60-seater cafe and restaurant.
Can I book a table for a birthday or small celebration?
Share your date, time, guest count and occasion in a table request. The team will confirm available arrangements and any charges before the visit.
What are Ozen Bar timings?
Ozen Bar & Kitchen is open daily from 12:00 PM to 11:30 PM.
Do I need a reservation to visit Ozen?
Walk-ins are welcome. Table reservations are recommended for weekends and are required for private parties and corporate get-togethers.
Can Ozen host a private party?
Yes. Ozen is a 60-seater bar and kitchen suitable for private parties, birthdays and corporate get-togethers. Submit a private party enquiry with your date, time and guest count.
What are the rules around alcohol service?
Alcohol service is subject to applicable legal age requirements, licensing rules and hotel policies. Please drink responsibly.
What are the check-in and check-out times at Hotel Shubham Grand?
Check in from 12:00 PM, or whenever you arrive after that. Late arrivals are normal here and there is no penalty for one. Your room is yours until 10:00 AM the next day for a one-night stay. For a longer stay, check-out is by 10:00 AM on your scheduled departure day. Early check-in is available subject to availability and is never charged on a direct booking. For direct bookings, late check-out of up to two hours is allowed. Please check with the front office when you need it.
Is early check-in free when I book directly?
Early check-in is available subject to availability and is never charged on a direct booking.
Can I check out late on a direct booking?
For direct bookings, late check-out of up to two hours is allowed. Please check with the front office when you need it. Standard check-out is 10:00 AM.
Does Hotel Shubham Grand accept local ID from Bhubaneswar residents?
Yes. We accept Aadhaar or a passport at check-in, and we accept local identification from Bhubaneswar residents. You do not need to be travelling from out of town to stay here, which is not the case at every hotel in the city.
Are pets allowed at Hotel Shubham Grand?
Yes, pets are welcome. Please tell us when you book so we can allocate a suitable room, and keep your pet with you rather than unattended in the room. There is no separate pet charge.
Is parking available at Hotel Shubham Grand?
Parking is free for room guests, at one car per room. For events at The Silken Hall, complimentary parking is available for up to 100 cars. Valet service is not available. Confirm shared parking and arrival arrangements for your event.
Is breakfast included in the room rate?
Breakfast is charged separately at 200 rupees per person. Breakfast with lunch or dinner is 500 rupees per person. Guests who book directly with the hotel also receive 15% off food and beverages at The Divine Bite Cafe and Ozen Bar during their stay.
What do I get for booking direct rather than through a travel site?
Booking directly with the hotel gets you 10% off your room, 15% off food and drink during your stay, and free early check-in subject to availability. These apply all year and are not seasonal. They do not apply to bookings made through travel agents or online travel sites.
What is the cancellation policy at Hotel Shubham Grand?
Cancel free of charge up to 24 hours before check-in and you are refunded in full. Inside 24 hours, and for no-shows, the booking is non-refundable. Group bookings and hourly stays are arranged separately and those terms are confirmed in writing by the team.
Do children stay free, and what does an extra bed cost?
Children up to 2 years stay free. Children between 3 and 12 stay for an additional charge, and from 13 they are charged at adult rates. An extra mattress is ₹500 per person per night for a child or an adult, subject to availability.
Is Hotel Shubham Grand wheelchair accessible?
Yes. The property is accessible for guests using a wheelchair. Please tell us when you book so we can allocate a suitable room and have everything ready for your arrival.
Are unmarried couples allowed at Hotel Shubham Grand?
Yes. Unmarried couples are welcome with valid identification, and we accept local ID from Bhubaneswar residents. Guests under 18 must be accompanied by an adult. Groups of male guests are also welcome.
Can I smoke in the room?
Smoking is permitted in guest rooms and at Ozen Bar & Kitchen. If you would prefer a room in which nobody has smoked, tell us when you book and we will allocate one for you.
What is the address of Hotel Shubham Grand?
Hotel Shubham Grand, G/7, Chandaka Industrial Estate, Patia, Bhubaneswar, Odisha 751024.
What is nearby?
The hotel is in Patia, near Infocity and DLF Cyber City, and is convenient for KIIT University, LV Prasad Eye Institute, Bhubaneswar Railway Station and Biju Patnaik Airport.
Is parking available?
Parking is complimentary. Event parking at The Silken Hall accommodates up to 100 cars. Valet service is not available.
Still Have a Question?
Call the hotel team or send an enquiry and someone will come back to you.